View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001760 | T99X171.00 SKB Eagle | VOC | public | 2023-07-10 18:58 | 2025-04-07 10:04 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Jerry Lin | Due Date | |
| Priority | low | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | not a bug | ||
| Summary | 0001760: [Smart3][UI540] Issue after returning from low-power mode | ||||
| Description | Hi Kerwin Issue observed after returning from low-power mode during QA/BMT The jira reported by SKB/QA is as follow. https://jira.skbroadband.com/browse/BPM-20348 설정>시청환경>시스템설정>저전력모드> "5분" 설정 ( low-power_5min.png ) 설정>시청환경>사용자맞춤설정>실시간 TV 설정 ( liveTvAfterWakeup.png ) [How to reproduce the issue] wait 8 minutes after Sleep -> Wait 8 minutes after wakeup [Actual result] It is a Live channel screen black, and works only with "volume key" and "power key" at RCU It is not reproducing in our QA team. First of all, please analyze the attached log and video first. Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi Jerry This issue was not reproduced here, so JunGyu went to BMT and checked it. This issue is observed only in the BMT test environment. ( STB and video capture equipment are connected. ) Video capture equipment is image.png but this issue has not been observed in INTEK STB. Please check the contents below. 1) The LED is blue even after wakeup. That is, it is estimated that there is a problem when returning from the low-power mode. 2) The user pressed the RCU power button to wake up the STB, but according to the log, it can be observed as follows. "reason=WAKE_REASON_HDMI" 07-12 15:21:54.761 I 3845 3845 PowerManagerService: Waking up from Asleep (uid=1000, reason=WAKE_REASON_HDMI, details=android.server.hdmi:WAKE)... 07-12 15:21:54.791 W 3845 3845 HdmiControlService: hdmi_wakeUp SendBroadcast Intent (com.skbtv.tv.wakeup) btv_hdmi_control_enabled : 0 07-12 15:34:05.287 D 3845 4704 PowerManagerService: btv-framework acquireWakeLockInternal: flags=0x1, tag="BTF_WAKELOCK", mWakefulness=1 3) The serial log observed during wake-up is as follows. customer pwrkeys for IR is 0xfe017f80 use vddee new table! exit_reason:0x02 Enter ddr resume DMC_DRAM_STAT3: 0x544 <== (?) please check it ddr resume time: 3224us store restore gp0 pll cfg15 3b00000 cfg15 23b00000 Little core clk resume rate 1800000000 Please check it Thank you YK.Jung |
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Hi YK, 1) The LED is blue even after wakeup. --> The LED color is controled by SPtek. 2) The user pressed the RCU power button to wake up the STB, but according to the log, it can be observed as follows. "reason=WAKE_REASON_HDMI" --> I think this function will trigger WAKE_REASON_HDMI event. The file is in frameworks/base/services/core/java/com/android/server/hdmi/HdmiCecLocalDevicePlayback.java void onHotplug(int portId, boolean connected) { assertRunOnServiceThread(); mCecMessageCache.flushAll(); // We'll not clear mIsActiveSource on the hotplug event to pass CETC 11.2.2-2 ~ 3. if (WAKE_ON_HOTPLUG && connected && mService.isPowerStandbyOrTransient()) { Slog.d(TAG, "JERRY : onHotplug call HdmiControlService wakeUp"); mService.wakeUp(); } if (!connected) { Slog.d(TAG, "onHotplug activeness reset to unknown"); // reset the activeness and connection state mSetActiveByTv = false; HdmiCecActiveness.enableState(mService.getContext(), true); getWakeLock().release(); } } 3) The serial log observed during wake-up is as follows. --> Please help to check with AMLogic. we don't have the source code of bl30.bin jerry@010870-build57-workstation:~/project/Eagle/BFX_AT100/bootloader/uboot-repo$ grep -r "DMC_DRAM_STAT3" * Binary file bl30/bin/tl1/bl30.bin matches Binary file bl30/bin/g12a/bl30.bin matches Binary file bl30/bin/g12b/bl30.bin matches Binary file build/u-boot.bin.sd.bin matches Binary file build/u-boot.bin matches Binary file build/u-boot.bin.usb.tpl matches Binary file fip/_tmp/bl30.bin matches Binary file fip/_tmp/bl30_new.bin matches Binary file fip/_tmp/bl30_new.bin.enc matches Binary file fip/_tmp/bl30_zero.bin matches Binary file fip/_tmp/u-boot.bin.sd.bin matches Binary file fip/_tmp/u-boot.bin matches Binary file fip/_tmp/bl30_new.bin.g12.enc matches Binary file fip/_tmp/u-boot.bin.usb.tpl matches Jerry |
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Hi Jerry Is there any update? Thank you YK.Jung |
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Hi YK, About 2) The user pressed the RCU power button to wake up the STB, but according to the log, it can be observed as follows. "reason=WAKE_REASON_HDMI" --> I think this function will trigger WAKE_REASON_HDMI event. --> I can provide you test FW that the WAKE_REASON_HDMI event disabled in HdmiCecLocalDevicePlayback.java. And please help to check this issue can be solved or not. Jerry |
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Hi YK, upload test FW to /release_by_fxn/temp_wfh/jerry/eagle/mantis_1760/ATV10/usb_bfx-at100_V15.536.37.zip Jerry |
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HI Jerry This needs to be tested by the SKB QA team, so we need to match the HomeUI version. So please make a test FW by applying the modified patch based on the 15.540.12. And Please use the FW version 15.540.121. Thank you YK.Jung |
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Hi YK, i upload test FW to /release_by_fxn/temp_wfh/jerry/eagle/mantis_1760/ATV10/usb_bfx-at100_V15.540.121.zip Please help to verify and get log message. Jerry |
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Hi Jerry I requested a test, but SKB QA team said they will give me feedback after handling other urgent tasks. I think I can get a feedback before next Monday I'll let you know when I get the results. Thank you YK.Jung |
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Hi Jerry I received feedback from SKB QA. He did the test 10 times, but the 10th wake-up was OK. However, there was a problem with the video output twice. ( 2 error / 10 try ) Attach a video file. And I asked for a log, The SKB QA team says it is not possible to collect logs. perhaps the USB recognition itself is not working Is there anything else you can review? Thank you YK.Jung |
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Hi YK, 1. Does this issue happen on Youtube? 2. Please use the following commands to get rawedid and disp_mode. --> cat /sys/class/amhdmitx/amhdmitx0/rawedid --> cat /sys/class/amhdmitx/amhdmitx0/disp_mode Jerry |
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Hi Jerry >> 1. Does this issue happen on Youtube? why do you check about YouTube? >> 2. Please use the following commands to get rawedid and disp_mode. >> --> cat /sys/class/amhdmitx/amhdmitx0/rawedid >> --> cat /sys/class/amhdmitx/amhdmitx0/disp_mode It is difficult to check the information right now. SKB QA team cannot collect the above information. So we have to go and collect them ourselves. Therefore, I want to proceed with log collection through SoS (log collection system by network) There will be all the above data. I'll give you the information when I get it. Thank you YK.Jung |
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Hi Jerry Issue that occurred during additional test from SKB QA team has been reported https://jira.skbroadband.com/browse/BPM-20348 Please check the log and the right side of the middle line for the video. ( Screen flickering is observed during video output. ) Please check it Thank you YK.Jung |
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Hi YK, I check with the log and video you provided. At the time (from 2023-08-02 09:21:46 to 2023-08-02 09:21:56) of the video , i didn't see the cause of the Screen flicking. At present, it seems that is should apper Live TV channel after playing AD. I wonder if Amlogic and Sptek hav any ideas ? Jerry |
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no activity for this issue |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | New Issue | |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | File Added: BPM-20348.zip | |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | File Added: LiveTvAfterWakeup.png | |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | File Added: low-power_5min.png | |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-07-10 18:58 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-07-11 13:36 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Jerry Lin |
| 2023-07-12 18:36 | (ALTech) Younkwang Jung | Note Added: 0013619 | |
| 2023-07-12 18:36 | (ALTech) Younkwang Jung | File Added: image.png | |
| 2023-07-12 18:36 | (ALTech) Younkwang Jung | File Added: 수유국사 (2).zip | |
| 2023-07-14 10:02 |
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Issue Monitored: (SW) Jason Ling | |
| 2023-07-18 16:04 | (SW) Jerry Lin | Note Added: 0013645 | |
| 2023-07-21 15:52 | (ALTech) Younkwang Jung | Note Added: 0013671 | |
| 2023-07-21 15:53 | (ALTech) Younkwang Jung | Priority | high => low |
| 2023-07-24 18:03 | (SW) Jerry Lin | Note Added: 0013689 | |
| 2023-07-24 20:11 | (SW) Jerry Lin | Note Added: 0013692 | |
| 2023-07-26 09:04 | (ALTech) Younkwang Jung | Note Added: 0013725 | |
| 2023-07-26 11:17 | (SW) Jerry Lin | Note Added: 0013729 | |
| 2023-07-27 16:57 | (ALTech) Younkwang Jung | Note Added: 0013746 | |
| 2023-07-31 10:08 | (ALTech) Younkwang Jung | Note Added: 0013762 | |
| 2023-07-31 10:08 | (ALTech) Younkwang Jung | File Added: 화면 깜빡임.mp4 | |
| 2023-07-31 17:43 | (SW) Jerry Lin | Note Added: 0013775 | |
| 2023-08-01 12:36 | (ALTech) Younkwang Jung | Note Added: 0013783 | |
| 2023-08-02 09:36 | (ALTech) Younkwang Jung | Note Added: 0013797 | |
| 2023-08-02 09:36 | (ALTech) Younkwang Jung | File Added: BPM-20348_2023-0802.zip | |
| 2023-08-02 09:36 | (ALTech) Younkwang Jung | File Added: image-2.png | |
| 2023-08-04 16:39 | (SW) Jerry Lin | Note Added: 0013819 | |
| 2025-04-07 10:04 | (SW) Kerwin Chen | Status | assigned => closed |
| 2025-04-07 10:04 | (SW) Kerwin Chen | Resolution | open => not a bug |
| 2025-04-07 10:04 | (SW) Kerwin Chen | Note Added: 0017427 |
